HCA Healthcare UK

For the second year running, ZPB brought together top clinicians, researchers, regulators, thought leaders and industry stakeholders from across public and private healthcare sectors to discuss quality in healthcare at the HCA Healthcare UK Question of Quality Conference 2017.

In April 2017, 180 people attended the all-day event at the British Library to hear about improving patient safety and quality. ZPB worked with HCA to bring together the programme for the day as well as marketing the event and managing logistics to make sure it all came together.

Themes of consistency and commitment as key drivers for improving patient safety were drawn out through the national, local and international perspective of the plenary panel – Sir Bruce Keogh Medical Director for NHS England, Dame Julie Moore, CEO, Universities Hospital Birmingham NHS Foundation Trust and Dr Ravi Chari, Senior Vice President HCA.

Richard Smith wrote a blog in the BMJ on the theme of quality in the NHS based on the event and Sir Bruce Keogh’s speech.

In the afternoon delegates broke into smaller groups around three themes:

• Collaboration for care
• Consumers as a force for good
• Inspiring Clinical leadership

These sessions gave the opportunity to examine and discuss programmes that organisations and people are undertaking to improving the care for patients from robotic knee surgery to the digital revolution to leadership in the ward and beyond.

To round off the day delegates heard from Liz O’Riordan about her unique and inspiring experience as a clinician and patient.

And no conference would be complete without some dedicated networking time with wine and canapes against the backdrop of the British library – home of the magna carta.

Delegates rated the event highly, in a post-event survey 95 per cent said it was thought-provoking and relevant.

“I expected to be interested and in the event I was engaged in a way that seldom happens these days. If only every conference were this good.”

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