NewsPublications

Challenging norms around dementia care

Challenging norms around dementia care Our latest publication, Understanding out of hospital dementia care, written and published on behalf of Healthcare at Home Ltd, was recently launched in the House of Lords to a full house. We pulled together a group of policy makers, NHS leaders, patient and carer representatives, academics, charities and practitioners for…

NewsPublications

Wise words from patients

To mark the launch of their new website, the ZPB team and PR agency Journalista worked with Patient Opinion to codify hundreds of patient stories to find out what compelled them to write about NHS services. 1 in 3 patients perceived a problem with staff attitudes; 1 in 4 thought miscommunication between staff and patients…