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How are we doing? The ZPB customer survey 2020

By Gita Mendis More than nine out of ten ZPB customers have given us an overwhelming vote of confidence, as we collaborate with them to meet the challenges posed by the coronavirus pandemic. Conducted in the first half of June, the ZPB Annual Customer Survey reveals that 93% of our partners are happy with our…

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ZPB shortlisted for 2020 HealthInvestor Awards

ZPB Associates has been shortlisted as a finalist in the ‘Strategic Consultancy of the Year’ category for this year’s HealthInvestor Awards, which recognise outstanding performance and excellence in the healthcare sector. 2019 was a momentous year for ZPB for many reasons. We acquired a long-standing communications partner and PR specialist Journalista, appointed three senior advisors,…

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Hancock misses the point – the NHS is stretched to breaking point

The NHS Staff Survey paints the same picture every year – over-worked and under-paid staff working around the clock to provide essential services while stress levels rise and resources deplete, resulting in working conditions that negatively affect both staff and patients. The 2019 survey (published yesterday) is no exception, and reveals that 1 in 5…

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Like Harvey Weinstein, people ‘must have known’ about Paterson

ZPB’s, Managing Partner and Director of Insight & Strategy, Alex Kafetz, spent the last two years as an independent adviser to the Paterson Inquiry, including aspects of data sharing, measuring performance and transparency of outcomes. The final report was published on Tuesday 4 February 2020 and raised a number of recommendations for the service in…