Last night saw the beginning of the exciting ZPB – CHN partnership, with the much anticipated exclusive Tim Kelsey event – “Making the NHS the best customer service in the world”. Over the course of the evening Tim, the new National Director for Patients and Information in the NHS, presented a “first look” into his proposed work programme, discussing his plans for increasing transparency, data and participation. His talk was followed by an extended Q&A session, with questions fielded from the 110+ strong audience.
Watch this space for a blog report and video of the event
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